Contact Us
If you would like to file comments regarding the Power To Choose Website,
please use the PUCT’s Interchange Filer.
Enter Project No. 45730. Note that documents filed will be visible to the public.
If you have general questions about Power To Choose that have not been addressed in this website, contact the:
Power To Choose Answer Center
PO Box 13143
Austin, TX 78711-3143
Phone: Toll-free 1-866-PWR-4-TEX (1-866-797-4839)
TTY: Toll-free 7-1-1
Complaint Line
If you have a complaint about your electric service or wish to report a retail electric provider that is not honoring a rate posted on this web site, call toll free 1-888-782-8477.
Press Contact
If you are a member of the press looking for additional information on Texas Electric Choice, please contact Rich Parsons at media@puc.texas.gov.